Resources

• Appreciative Inquiry Resource - Checking Commitment Level, Mini Interview
• Coaching - Assessing Different Points of View, Conflict Management Style, Identifying Values, Specifying Goals
• Customer Service - Assess your Level, Leadership Level,
• Five Common Mistakes
• Ice Breakers for use in training and meetings
• Identifying Outcomes
• Managing Interruptions
• Performance Analysis - 8 Steps
• Planning a Retreat
• Profile Development Questions
• Regulatory Resource Websites for California Supervisors
• Supervisor's Checklist, Supervisor's Decision Making Boundaries
• SWOT Analysis Template